St. Louis, MO (south Grand Ave.)
Meal: Grilled Chicken Sandwich on Rye w/ Bacon & Swiss and French Fries and Iced Tea.
Cost: roughly $10
Ratings (out of 5):
Overall: **
Sandwich: ****
Comments: Fresh and juicy chicken breast.
Fries: ***
Comments: Standard fry frozen.
Atmosphere: ****
Service: *
Comments: The service was horrible, worst I've ever had… anywhere. We were there late at night, the place was not that full and it still took close to 20 minutes to get drink orders taken once we were seated, another 20 minutes to receive the drinks and pretty much no refills due to the inattentive staff. Our waitress was not busy enough to warrant the lack of attention… period. We had a large group (15) so I expected a longer dining time but the lack of attention from our waitress was unacceptable. It took us 2.5 hours to walk-in and be seated (almost immediately) and walk-out after paying. Even though we had separate checks, she auto-grat'd herself an 18% tip which irritated me. I wasn't going to leave her a tip due to the exceptionally bad service but didn't feel like waiting around for another 30 minutes to get her attention. She honestly didn't deserve anything besides a customer service seminar. Management didn't seem too bothered by their staff's performance either.
Grease Scale: ***
Reviewed By: JG
